FAQ’s

Are Haven Yards - Pergolas and Gazebos Kits All Inclusive?

Yes! We ship you everything you need to unbox and install your new Pergola or Gazebo!

How Long Does It Take To Get My Order?

Depending if you ordered an all-inclusive Kit or a Custom Pergola or Gazebo see below:

KITS: 2 to 4 weeks

CUSTOM:  Depending on the amount of customizations, you will be contacted with Shipping Times

ARE Have Yards GAZEBOS MADE WITH “VINYL” ONLY?

Our entire line of Vinyl Gazebos are ALL Virgin Vinyl. Other Gazebos purchased online are not always necessarily a “Vinyl” Gazebo. They may include wood inserts that may rot or plastic trim pieces that can become yellow over time.

WILL THE WIRING SHOW IF I WANT LIGHTS OR A FAN INSTALLED WITH MY GAZEBO?

Your wiring can be run and hidden when purchasing a Vinyl Tiffany Gazebo. The wiring or conduit can be run and hidden within the product.

IS IT EASIER TO INSTALL A VINYL GAZEBO OR A WOOD GAZEBO?

The installation of a Vinyl Gazebo is much easier because you do not have to install as many fasteners. Also, due to the Vinyls light weight the roof panels of your Vinyl Gazebo are easier to manage. Another advantage of a Vinyl Gazebo is that it does not require to be painted, therefore you do not have to worry about paint, touch ups or scratches in your Vinyl Gazebo.

HOW WELL WILL A VINYL GAZEBO WITHSTAND THE WINTER CONDITIONS OR HIGH WIND AREAS?

Vinyl Gazebos by Home Team are engineered to withstand 140 mph winds as well as to be able to handle heavy snow loads. Vinyl can withstand harsh conditions due to its elastic properties. This allows the product to give a little under pressure, where wood might snap

WHAT IS THE WARRANTY WITH MY GAZEBO?

Haven Yards Tiffany Gazebos come with a Limited Lifetime Warranty for the original purchaser against chipping, cracking, splitting, or uneven fading.

IS THE ROOF VINYL OR A MOLDED PLASTIC THAT WILL FADE AND CRACK LIKE A LAWN CHAIR?

Some Gazebos purchased are made to save money by using plastic on the roof instead of vinyl. This is known as an injected molded plastic roof.

Be aware that there is a significant difference between virgin vinyl extrusions and injected molded plastic. Gazebos made of plastic may look great when first installed, however the plastic fades, cracks and splits in a relative short period of time.

Haven Yards Gazebos are all Virgin Vinyl Material.